Mike Riley shares the advantages and disadvantages of working with Open Source projects and the band of consultants that are working tirelessly to grow the emerging Open Source Service Bureaus to support these packages.

He will give you insight on how to support and maintain your Open Source project. What characteristics should IT leaders look for when reviewing an outsider's credentials and what steps should be taken to ensure that the hired help delivers true business value aligned with schedule and budget?  The presenters share real-world examples from their own experience and will give you insight on ways to keep the costs low as you work to support and even develop the Open Source packages on which you have grown to depend.

Speaker Bio:  Mike Riley is a frequent contributor to several technical publications and specializing in emerging technologies and  new development trends. Previously employed by RR  Donnelley as the company's Chief Scientist, Mike was responsible for determining innovative technical approaches that improved the company's internal and external content services. Mike was also the co-host of Computer Connection, a technology enthusiast show broadcast on Tribune Media-owned CLTV. Mike was also a contributing author to the Open eBook Publication Structure Specification. Prior to joining RR Donnelley in 1997, Mike was Executive Vice President of what is currently known as the Ziff Davis Media Game Group.