Speakers:

Steve Solomon - Senior Product Marketing Manager, CA
Prajval Parthasarathy - Vice President Software Change Management, CA
Date: Tuesday May 20 - 12:00 PM  EST (duration: 1 hour)

Session Abstract:  Once upon a time Application Development and IT Operations had little or no communication with each other. As the complexity of both applications and infrastructure increased—initially as a result of client-server computing and later by the emergence of service-oriented architecture (SOA)—the wall between these silos had to be demolished in order to accommodate growing dependencies between them. Over the last 10 years, IT project management has evolved to a level where most organizations have implemented a formal Project Management Office (PMO), whose charter is to track progress, contain costs, and keep projects moving forward.

Over the same period, ERP companies such as SAP, Oracle and Lawson have evolved business thinking about the interaction of operational data and related processes. The notions of universal processes and standards for business policy enforcement are now the norm. IT itself is ripe for a similar type of epiphany and transformation. Rather than focusing on software that only automates specific teams, we need to think in terms of universal software and process that unify all of IT. In short, IT is ready for the universal process concept that created the major ERP packages.

In the same way that a change doesn’t start with code check-out, a problem doesn’t start when it is reported to the Help Desk. The challenge is to determine what systems should be part of a universal process for all of IT to manage change and problems from beginning to end. This presentation describes a solution for a unified software-and-process infrastructure in a fully integrated IT environment.

Speaker Bios: 

Steve Solomon, Senior Product Marketing Manager, CA

Mr. Steve Solomon has been involved in Software Change and Configuration Management (SCCM) for over 20 years including being a speaker at 15+ change management industry events.  Mr. Solomon is a Senior Product Marketing Manager in the CA Service Management Business Unit focusing on Change and Configuration Management.  Mr. Solomon is a former Director of worldwide software change management at American Express.  After successfully rolling out SCCM to over 5,000 programmers at American Express, Mr. Solomon joined Serena Software as a Principal Consultant working with multiple Global 1,000 customers.  During his time at Serena Mr. Solomon’s role evolved into a Senior Product Management role where he was Product Manager for Serena’s ChangeMan SCCM products.  Mr. Solomon received his Bachelor of Business Administration in Computer Information Systems from Boise State University, Boise, ID.

Prajval Parthasarathy - Vice President Software Change Management, CA

Mr. Prajval Parthasarathy, CA Vice President Software Change Management is responsible for the Software Change and Configuration Management products at CA.  Mr. Parthasarathy is responsible for CA’s worldwide CA Software Change Manager customer base. He is also an important technical leader to CA’s 5,000 developers worldwide.  Mr. Parthasarathy leads a worldwide development team that includes global technology and consulting partnerships. Mr. Parthasarathy holds two Master Degrees, a Master of Science from the University of Texas and an MBA from Emory University.